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Inside The Fully Automated Wow Bao in Gold Coast

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The dumpling spot from Lettuce Entertain You opened on Friday

Barry Brecheisen

A fully automated restaurant, free of front-of-house staff, has finally opened. The new Wow Bao at 1 W. Division Street in Gold Coast opened on Friday, taking orders from an app or an in-store kiosk. The restaurant uses eatsa, an end-to-end technology platform for ordering, fulfillment, and pickup. Once a customer places an order, the order will be placed in one of twelve cubbies displaying the name of the customer via LED light. The restaurant has a small counter for eating in, but the nature of the restaurant also lends itself to carry-out.

The new location offers Wow Bao’s signature menu and adds a few new bao and rice bowl options, along with Do-Rite Donuts and coffee for breakfast, and a late night menu coming when the weather warms up. Check out the fully automated restaurant, the same as it is when visiting, from the automated menus to people-free pickup.

Wow Bao, 1 W. Division Street, (888) 496-9226, open 7:30 a.m. to 10 p.m. Monday through Thursday, 7:30 a.m. to 11 p.m. Friday, 11 a.m. to 11 p.m. Saturday, 11 a.m. to 9 p.m. Sunday.

The automated kiosks at Wow Bao take your order.
Barry Brecheisen
There’s no contact with people at the new Wow Bao.
Barry Brecheisen
Once orders are placed, customers pick up their order from a cubby.
Barry Brecheisen
A screen shows which orders are on deck.
Barry Brecheisen
The cubbies show a screen when it’s time to pick up an order.
Barry Brecheisen
Dumplings are available.
Barry Brecheisen
There are also a variety of teas.
Barry Brecheisen

Wow Bao

1 W Wacker Dr, Chicago, IL 60601 (312) 658-0305 Visit Website

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